The purpose of this document is to make you aware of the use of your data and to ensure that our company complies with current regulations.
In compliance with Law 15/1999, of December 13, on Personal Data Protection (LOPD), Royal Decree 1720/2007, of December 21, which approves the Development Regulation of Organic Law 15/1999, of December 13, on personal data protection (RLPOD), and in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, of April 27, 2016, on the protection of individuals with regard to the processing of personal data, which applies to EU member states from May 25, 2018, we are required to inform you about how we process and protect your personal data. Below, you will find all the necessary information regarding our privacy policy concerning the processing of the data collected on our website:
Who is responsible for processing your data?
Company name: Herboristería Tierra
Address: Camino Suárez 21, Málaga (29010), Málaga, Spain
Phone: 952 30 92 17
Email address: herbo.tierra@gmail.com
What is the purpose of processing your data?
The provision of services related to our activity.
- Responding to requests for information, quotes, projects, questions, or comments about our services.
- Administrative and accounting management derived from the previous purpose, such as invoicing, payments, etc.
- Possible satisfaction surveys.
- Customer follow-up and prospecting.
What is the legal basis for processing your data?
We process your data with your explicit consent from the moment it is collected and when you provide it, based on the performance of a service.
How long do we keep your personal data?
The retention of your data is necessary for the contractual relationship and to fulfill legal obligations, for at least 5 years from the last operation related to our service.
Obligation to provide your personal data and consequences of not doing so:
Providing personal data requires a minimum age of 14 years, or the legal capacity to contract.
The requested personal data is necessary to manage your requests and/or provide the services you may contract. Therefore, if you do not provide it, we will not be able to assist you properly or provide the service you requested. The user will give their consent for the collection of the personal data provided to PUERTAS MADEGAR S.L.
Purposes, legal basis, and retention of data sent via:
CONTACT FORMS
Purpose: To provide you with a way to contact us and respond to your requests for information, as well as send you communications about our products, services, and activities, including through electronic means (email, SMS, or social media) if you check the acceptance box.
Legal basis: The user’s consent when requesting information through our contact form and checking the box to receive information.
Retention: Once your request is resolved through one of our forms or answered by email, if it does not lead to a new treatment, and if you have accepted receiving commercial communications, until you unsubscribe from these communications.
SENDING EMAILS
Purpose: To respond to your requests for information, address your petitions, and answer your questions or doubts.
Legal basis: The user’s consent when requesting information through the email address.
Retention: Once your request has been answered by email, if it has not led to a new treatment.
SENDING CURRICULUM VITAE VIA EMAIL
Purpose: To have your CV for participation in our recruitment processes.
Legal basis: The user’s consent when submitting their personal information and CV for our recruitment processes.
Retention: During the ongoing recruitment processes and for one year for future processes.
SUBSCRIPTION TO OUR NEWSLETTER
Purpose: Sending our commercial newsletter and informational and promotional communications about our products or services that may interest you, including via electronic means (email, SMS, or social media).
Legal basis: The user’s consent when subscribing to our commercial communications and/or newsletter.
Retention: Until the user withdraws their consent and unsubscribes from the service.
To whom will your data be communicated?
Your data is confidential and will not be shared with third parties, unless required by law. We will not share your data with third parties. Confidentiality is important to our company. No other entity will have access to your personal information.
What are your rights regarding your personal data?
With regard to the rights of the data subject, any individual may withdraw their consent at any time, when it has been granted for the processing of their data. However, withdrawing consent does not affect the execution of the subscription contract or the relationships generated beforehand.
Additionally, you can exercise the following rights:
- Right to request access to your personal data contained in our files or its rectification when it is inaccurate.
- Right to request the limitation of processing in cases established by the GDPR, in which case we will only retain it for the exercise or defense of claims.
- Right to object to the processing of your data for reasons related to your particular situation.
- Right to data portability in the cases provided for in the regulations.
- Other rights recognized in the applicable regulations.
Where and how to request your rights: by sending a letter with a copy of your ID or identifying document to the address C/ Caudal, Nº35, Polígono Industrial El Viso, 29006 Málaga, with the reference “Personal Data,” specifying the right you wish to exercise and regarding which personal data. In case of discrepancies with the company concerning the processing of your data, you may file a complaint with the Data Protection Authority (www.agpd.es).
Security of your personal data
To safeguard the security of your personal data, we inform you that we have adopted all necessary technical and organizational measures to ensure the security of the personal data provided against alteration, loss, and unauthorized processing or access.
Third-Party Privacy PoliciesThese are the conditions and privacy policies of our partners:
- Google: Google Terms and Privacy
Updating your data
It is important that, to keep your personal data updated, you inform us of any modifications. Otherwise, we do not take responsibility for their accuracy. We are not responsible for the privacy policy regarding the personal data you may provide to third parties through links available on our website.
This privacy policy may be modified to adapt to changes in our website, as well as legal or jurisprudential modifications related to personal data that arise, so we recommend reading it every time you provide your data through this website.
For any information, you can contact us.
Email:
herbo.tierra@gmail.com